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Skip to content When you engage with us, we gather personal details such as your name, phone number, email address, delivery address, and payment information (only the last 4 digits of your card number). Additionally, we collect technical data like IP addresses, browser type, and activity on our site through cookies to enhance your browsing experience.
We ensure that your payment information is processed securely through encrypted phone transactions or via our PCI DSS-compliant billing system. We always confirm the order details, such as the amount of propane, pricing, and total before finalizing any charges. Only the last 4 digits of your payment card are stored for reference; full card information is never saved.
Your personal data helps us process and fulfill your propane orders, coordinate delivery with our trusted supplier, provide timely updates, address inquiries, and improve our services. Rest assured, your information is never shared with third-party marketers. We only use your data for our operational needs.
We take several measures to protect your data, including encrypted payment processing, SSL encryption for our website, secure internal access controls, and continuous system monitoring. These precautions ensure your information remains secure and protected from unauthorized access.
We may share your personal data with trusted partners, like AmeriGas, for delivery purposes. Additionally, your information may be disclosed when required by law, a court order, or to protect the safety of our business, staff, and customers. All third-party partners are obligated to maintain privacy standards that align with our policies.
As outlined by the California Consumer Privacy Act (CCPA), you have the right to request access to or deletion of your data. You can also opt-out of receiving marketing communications by unsubscribing from emails. We ensure that you will not face discrimination for exercising your rights. If you wish to revoke your payment authorizations or withdraw consent, simply contact us.
We store your personal information for a period of up to 7 years to comply with Department of Transportation (DOT) regulations. Should you request deletion of your data, we will honor your request unless we are bound by legal obligations to retain certain data.
We use cookies to enhance your browsing experience and track website usage patterns. However, these cookies do not link directly to your personal data. You can choose to disable cookies at any time through your browser settings, but doing so may affect your experience on our site.
By agreeing to our Propane Sales Agreement, you consent to receive text messages from us for order confirmations and receipts, sent via OpenPhone. If at any time you wish to stop receiving texts, you may reply STOP in accordance with TCPA rules.
Our website may include links to third-party websites, such as AmeriGas. Please be aware that these sites have their own privacy policies that may differ from ours. We recommend reviewing their privacy statements before providing any personal information.
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on our website at https://thepurepropane.com/, and significant updates will be communicated to you through email or text. Continued use of our services indicates your acceptance of these changes.
If you have any questions or concerns regarding this Privacy Policy or wish to exercise your privacy rights, please feel free to reach out to us through the contact details available on our website or call at +1 475 295 2095.
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